We strive to ensure you are satisfied with every purchase from Bachat Mart. If you receive a defective, damaged, or incorrect product, you may request a return within 7 days of delivery, subject to our Return Policy guidelines. Items must be unused, in original packaging, and include all accessories. Once your return is approved and the item is received, your refund will be processed through your selected payment method or wallet balance, based on eligibility. Some items such as perishable goods or personal care products may not be returnable.